Live By 5 combines an expert website service, training and an ongoing membership to help you continue to grow your business after launch day, but our offering isn't for everyone. Here are some of our most asked questions. As always, if you still aren't seeing the information you need, please contact us.
Yes. Our founder, Cath Hughes, has been building sites for years, she's frankly, a WordPress nerd. But she's also passionate about getting the job done right, the first time.
Cath loves working with small businesses and has been teaching WordPress to newbies for over 3 years. We reckon you'll get along pretty well.
Cath has a team - A project manager, a developer, a designer and an all-rounder - who help her behind the scenes and even shadow the build on line.
No robots, just real people who love to help.
While Live By 5 is for new customers starting from scratch, we also offer 1-1 WordPress Training for when you need help with existing builds.
It's not an immediate no, but we reserve the right to decide if we can help you based on our team's experience. We want you to get the most from our experience, and many themes just don't cut it, and won't be supported.
We've chosen to use the Genesis Framework as the base core for the Live By 5 websites. We've been working with Genesis by StudioPress for 4 years now, and still haven't found a more stable and supported community for WordPress themes. We'll work with any child themes built on the Genesis Framework - there are hundreds. We guide you through the theme selection process based on your business or blog needs.
We'll also happily work with Divi by Elegant Themes.
If you want help with any other themes, we can offer this as part of our 1-1 WordPress Training service, but we will not support them within the Live By 5 service.
Yes! We can help with that. Our service is perfect for those of you needing to move up in the world. Depending on how established your WordPress.com blog/site is, there is usually an additional charge to migrate your existing content as this can be time consuming and we'd want to make sure it was done before your new site build day. Make sure you mention it in your notes when you fill out your Application.
We're not hiding anything.
For the price, service, quality, timing and toolkit our package offers, we believe Live by 5 bridges the gap between DIY'ing and hiring a developer perfectly, at a price that is manageable.
Our introductory cost is $1997 AUD + GST. You will also pay a minimum ongoing fee of $69/month + GST as part of our Maintain packages which start at $69/month and are compulsory for the first 12 months.
Live By 5 Website
$1,997* + GST
- A WordPress website you love
- Features & benefits as listed on the How it Works page
- Live By 5 Preparation Guide
- 1 hr online design & content consultation
- 4 hr customisation & prep from our team
- 8 hr in person Creation Day
- Lunch, drinks & snacks on the day
- 1 hr follow up consultation
*Maintenance package is in addition to cost and mandatory for first 12 months, starting at $69/month + GST. Total minimum cost over first 12 months: $2825 + GST
Live By 5 is unable to offer ecommerce sites at this time. But we're working on a Live in 5 (days) process and once we get it right, we're hoping to offer it to our customers.
It's a catchy name, but we don't want you to launch your site if it's not ready. Our process gets you started but if you have more content to add before you do go live to the interwebs, we'll set you up a branded holding page where you can continue to build the site without revealing it until you're ready.
In short: Not in the first 12 months.
We've partnered with an amazing managed WordPress host, Flywheel, to provide a hosting platform that allows us to assure your website is backed up daily, assertively protected from those nasty web gremlins, performance monitored and properly and priority supported if anything goes wrong.
If you chose to opt-out of our Maintain plan after the initial 12 months, you can take your website and host it wherever you wish.
We recommend a combination of buying your domain name with VentraIP and using Google Apps for your email.
We'll work with you to identify what's not to your expectations and sort it out. We have a fairly defined process to make sure there are no surprises and we teach you how to continue adding content to your site, and some 'next steps' to keep it moving.
A website is only one component of your overall business marketing, but we have heaps of resources on hand to help you understand how to make your site earn it's keep.